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How to Find Us

The Crystal Carrot

 

 

Miami, FL 33156

 

 

Email: marcia@thecrystalcarrot.com

 

Or fill out our contact form.

Personalized and Custom Designs Offered!

Contact me with your color requests and design options.

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Shipping & Delivery 

Orders are shipped using USPS first class mail in a secure bubble wrap envelope to keep your jewelry safe during delivery.  USPS Express Mail is also available for expedited shipping at an additional cost. Delivery confirmation is included on all orders.

International shipping is available via USPS International Priority Mail and USPS International Express Mail.

Returns & Exchanges

I want you to love your custom jewelry.  If for any reason you are unhappy with your purchase, you may exchange the item within 14 days of receipt of purchase at the buyers shipping expense and in its original purchased condition and packaging for another item.  If you would like to exchange a purchase for an item of equal or higher value, additional shipping will not incur.

I cannot except returns or exchanges on custom orders.

Jewelry Care

Please treat jewelry with care, as some components and designs are delicate.  It is recommended not to wear your piece when in the shower, swimming or while you sleep.  If you do have a mishap requiring repair within the first 3 months, please contact me and your piece will be restored to the best of my ability free of charge (just pay shipping and handling to send them back to me).  Sterling silver and copper jewelry naturally tarnish when exposed to air and other elements.  I encourage you to store your piece in a plastic bag or jewelry pouch to ensure longevity.  The items can be cleaned with a high quality polishing cloth.

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